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FAQ

What regions or countries are shipments available to?

We ship to all of Europe, the United States, Canada, Mexico, Colombia, Peru, and Chile. We also offer shipping to other Latin American countries, but in these cases, delivery time may vary between 30 and 60 days. We strive to ensure that our products reach all regions safely and efficiently.

Is it safe to use my credit card on the website?

Yes, at Skiper we guarantee the security of your transactions. Our website uses SSL encryption technology to protect your personal and financial information. In addition, we work with reliable payment platforms that ensure that your data is completely protected during every purchase. You can buy with complete peace of mind. 🔒💳

Why is the RUT/RUC/CPF/CURP/RFC number necessary in some countries?

This number is required in some countries such as Mexico, Brazil, Chile and Peru for customs management and clearance of your products. It is used to identify recipients at customs and ensure a smooth delivery. In countries such as Colombia, the United States, Canada and Europe, it is not required, but it is important to have it on hand if you make purchases from regions where it is required.

How long does it take for an order to arrive at my home?

Delivery time depends on the region you are shipping to. Orders generally take between 7-21 business days to arrive, depending on location and courier service. You will receive a tracking number so you can monitor the status of your order at all times. More information at https://skiper.shop/policies/shipping-policy

Is it possible to know the status of my order?

Of course! Once your order is processed, you will receive an email with the tracking number and a link to track the status of your package in real time. If you have additional questions, our customer service team will be happy to help you. 📦📍